Perk Payroll
Redesign
SaaS
User Research
UI
Mobile & Web
Information Architecture
Usability Testing
Ux Copy writing
Perk had all the essential features to be a great software that eases the job of multiple business roles. Its potential to help business achieve their HR, payroll and tax goals was hindered by its outdated UI and the market gap with features like project management, training, and performance management were expected from potential customers.
There it began, the quest to revamp, and reimagine Perk Payroll. Executed in phases, the redesign of this SaaS was no small feat.
I joined the team during the 3rd phase which was about redesigning the administrator's part and a few employee and manager screens.
Customer queries, support tickets, support calls, competitive analysis, document analysis, user interviews, focus groups, and surveys (my favourite) became my generative and evaluative research constants.
Usability tests and A/B tests stood as sources of truth and the insights from hallway testing were peculiar.
Some of my Case studies from the redesign
Click one to know more
User role & permissions 🔒
Enabling more users take charge
One stop Payroll 🔒
Payroll run wizard
I also redesigned these
Shift management
Attendance management
Reimbursements
Leave management
Organisation chart
CTC & Payslip templates
Geo fencing
Payroll process
Approvals
Document management
Tax management